Privacy Policy

Last Updated: January 2025

1. Information We Collect

Personal Information

When you contact us through our website, we may collect:

• Name (first and last)
• Email address
• Phone number (optional)
• Company name (optional)
• Message content
• IP address and browser information

Automatically Collected Information

We may automatically collect certain information when you visit our website:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Communicate about our services and projects
• Improve our website and services
• Comply with legal obligations
• Protect our rights and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for up to 7 years for business record-keeping purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@rpdevstudios.com.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

12. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us:

13. Salesforce Data Processing

For clients using our Salesforce integration services, we act as a data processor. We process personal data in accordance with our client agreements and Salesforce's privacy and security standards. Clients remain the data controllers responsible for their users' personal data.